Terms and Conditions

Terms and Conditions

This is a website maintained by the city of Genk, Stadsplein 1, 3600 Genk (Belgium). By visiting this website, you are agreeing to the terms of use as explained below.

1. Content and liability

This website offers information and a number of services, free of charge. The city of Genk makes every effort to keep all information on these pages up to date. This applies to the general information, the information about our services, the various brochures, regulations, etc. This does not alter the fact that we cannot always guarantee 100% correctness. Should you wish to take legal steps based on certain information on these pages, please make sure to request the latest official version. You can do this via Genk3600, our customer contact centre (tel: +32 (0) 89 65 36 00 or email: info@genk.be). Consequently, no rights can be derived from the information on this website. If you find that any information provided on this website is incorrect or incomplete, we would be very grateful if you would report this to us. You can do this via the online form or by emailing to webmaster@genk.be. The city of Genk accepts no liability for any damage that may arise from the use of this website or the information it provides.

2. Security and use of the website

The city of Genk cannot be held liable for any damage incurred due to the access to, or the incorrect or improper use of the software system or the use of this website. The city of Genk makes every effort to secure this website. If a safety risk is detected, the city of Genk reserves the right to interrupt the service at any time until the risk has been eliminated. The city of Genk bears no responsibility for any infringement or fraud committed by third parties; this also applies for computer viruses and all other cases of force majeure. Neither can the city of Genk be held liable for any damage as the result of the transmission of electronic forms in an incorrect or incomplete manner.

3. Links and references

This website also contains:

• hyperlinks to third-party websites;

• references to other information sources.

The city of Genk cannot vouch for either the content of or the access to these websites. Nor does our referral to them imply that the city of Genk approves of the information provided by these sources. The city of Genk can in no way be held liable for any damage resulting from the use of these links, software or information.

Should you want to create a hyperlink to our website, please contact our webmaster in advance.

4. Intellectual property and use of information

All intellectual rights related to this site belong to the city of Genk. Access to this site in no way implies a transfer of intellectual rights. It is not permitted to copy, reproduce, publish or download all or part of the information contained on this website without the express permission of the city of Genk, except for strictly personal use or for non-commercial purposes.

5. Applicable law and competent jurisdiction

Access to and use of this website are regulated by Belgian law. In case of any dispute related to the website, only the Belgian courts have jurisdiction.

6. Questions and complaints

Any remark, question or complaint regarding the use of this website, as well as any misuse or theft of confidential information can be reported to the city of Genk, using the contact details below.

Tel: +32 (0) 89 65 36 00 (general number); webmaster: webmaster@genk.be